Welcome back to another episode of Female emPOWERED! This episode is all about customer retention, why it should be part of your marketing strategy and 10 low cost or free ways to increase your retention. While there's a certain allure that comes with capturing new customers, keeping customers or clients coming back will continually result in a greater ROI and it can cost 5-25X less! But how do you create a customer retention strategy that keeps your current customers engaged and happy?
We've broken down some of the most applicable customer retention strategies that the biggest brands are currently using to inspire loyalty. From leveraging convenience to prioritizing personalization, we’ll cover all the must-haves that any customer success or marketing team can test out today.
Let’s talk about...
- What is retention?
- FREE and low-cost customer retention strategies
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